Yellowstone Aquatics Policies

For the health and safety of all participants, any swimmer who is not fully potty trained must wear a reusable swim diaper designed specifically for use in the pool.

The swim diaper must have snug-fitting elastic around both the legs and waist to prevent accidents and ensure cleanliness. 

Disposable swim diapers alone are not permitted. Reusable swim diapers can be worn over a disposable if preferred, but the outer layer must be reusable with proper elastic seals. 

Thank you for helping us keep our pools clean, safe, and fun for everyone!

 We understand that plans can change! However, due to limited class sizes and scheduling commitments, the following refund policy applies to all swim lesson registrations: 

• Refunds requested 7 or more days before the first lesson will be issued in full, minus $25 and any processing fees. 
• Refunds requested less than 7 days before the first lesson may receive a 50% refund or a full credit toward future lessons. 
• No refunds will be issued after the first lesson, except in cases of injury or extenuating circumstances, at the discretion of the program director, as spots have been reserved for your swimmer. 

We love having supportive families involved in swim lessons! 

To ensure a safe and focused learning environment for all swimmers: 

Parents and guardians must remain in the designated viewing area (the bleachers in the pool area) during lessons. 

For safety and minimal distractions, no parents are allowed on the pool deck unless instructed by a coach or staff member. 

This helps swimmers stay engaged with their instructor, build independence, and keep the pool deck clear for lifeguards and staff. 

If you have questions or concerns about your child’s progress, we’re happy to chat—just check in with a staff member before or after the lesson. 

Thank you for helping us keep lessons safe, focused, and fun! 

 The health and safety of our swimmers, families, and staff is our top priority. To help create a safe and positive environment for everyone, we ask that families follow these important guidelines: 

Cleanliness & Pool Safety 

• Our facility follows strict cleaning and sanitation protocols for all shared spaces and equipment. 
• Pool chemistry is monitored regularly to meet or exceed public health standards. 
• Swimmers should shower before entering the pool when possible.

Illness Policy 

• Please keep your swimmer home if they are sick—including fever, vomiting, diarrhea, or any contagious illness within the last 24 hours. 
• If your child becomes ill during a lesson, they will be removed from the water and you will be contacted immediately.

General Safety Reminders 

• No running, rough play, or horseplay on the pool deck or in the facility. 
• Swimmers must follow the instructions of coaches and staff at all times. 
• Parents must supervise their children before and after lessons, especially outside of scheduled class times.

 We’re committed to providing a positive, respectful, and safe environment for all swimmers, families, and staff. By participating in our program, you agree to uphold the following expectations: 

Swimmers Will: 

• Listen to and follow instructions from coaches and staff 
• Show kindness and respect to instructors and fellow swimmers 
• Keep hands and feet to themselves—no rough play in or out of the water 
• Stay in assigned lesson areas and ask before leaving the pool 
• Respect the facility and equipment 
• Try their best and have fun while learning! 

Parents/Guardians Will: 

• Support a positive and encouraging atmosphere for all swimmers 
• Stay in designated viewing areas during lessons (see Parent Viewing Policy) 
• Address questions or concerns calmly and respectfully with staff, outside of lesson time 
• Ensure swimmers arrive on time and prepared for lessons 
• Help reinforce safe behavior before and after class 
• Respect the facility and equipment, as we rent pool time and share the space with others. 

Staff Will: 

• Provide a safe, supportive, and inclusive learning environment 
• Communicate clearly and respectfully with swimmers and parents 
• Encourage every child to progress at their own pace 
• Maintain professional standards in conduct, safety, and instruction

We reserve the right to remove any swimmer or spectator from lessons if behavior repeatedly disrupts the learning environment or creates an unsafe situation.

From time to time, we may take photos or short video clips during swim lessons, camps, or special events to showcase the fun and progress happening at our swim school. 

These images may be used for: 

• Social media posts 
• Website content 
• Promotional flyers or brochures

If you do not wish for your child to be photographed or included in any media, please notify us in writing at the time of registration, and we will do our best to exclude them from any shared media. 

We never share full names or identifying information without additional permission.